Frequently Asked Questions

What is Flexstone?

Flexstone is a line of premium urethane coatings. The system is comprised of both a thick urethane base coat and a UV stable top coat system. There are two different systems for the protective top layer. The standard colour coat is a thick, flexible, and durable urethane coating (applied over base coat). The second finish type is a textured stone finish which imitates textured stone but retains it’s flexibility. The appearance is achieved by applying a thin layer of urethane top-coat, broadcasting a blend of fire resistant acrylic chips, and finishing with a clear urethane top coat.

Is there a difference in durability between system type?

No. Both finishes boast the same lifespan and uv stability. The most important part of the system is our thick base coat, which is required for both finish options. The difference is primarily cosmetic. The standard colour coat is a more popular option for applications where function is the main objective, like vehicle parkades, industrial floors, or flat roofs. The textured stone finish is very luxurious looking and is more popular for residential sundecks, walkways, and roof decks.

Is Flexstone Eco-friendly?

Flexstone is entirely eco-friendly for a variety of different reasons. First, the base coat is 100% solvent-free (water catalyzed). This property allows it to be applied over existing coatings, other urethanes can not do this because the solvents will dissolve the membrane below. This feature allows building and homeowners to apply the product over old vinyl, urethane, or fibreglass membranes; keeping roof and deck debris out of our landfills. Secondly, the UV stability and reflective nature of the finish coats save on building energy costs. This means that air conditioning units run for a fraction of the time during warmer months and the seamless insulation properties of the product retain building heat in during the colder months. All components of the Flexstone System have low VOC content so air contamination is controlled and limited.

I am tired of my deck finish, Can I Renew it?

Fortunately, Flexstone simply does not wear out for decades, so it does not need to be torn off and re-coated when a client decides to change colours. Say you had a sidewalk grey sundeck done on your home. Several years later you have your house painted brown and want to update your deck colour to the brown textured stone finish. We simply roll out a top coat, broadcast our chips into it, and top off with a clear coat. The base coat stays put and your costs are minimal.

What types of approvals does Flexstone have?

Flexstone is fully approved by CCMC (Canadian Construction Materials Center) for use on flat roofs. Because there is no designation for sundeck approvals in Canada, Flexstone was exposed to the harsh testing associated with flat roof membranes. The product passed with flying colours and is now eligible for any waterproofing application over living space. The product also has the equivalent of these approvals in California, US.

Is Flexstone Slippery?

No. Both the textured stone finish and standard colour coat finish have a good amount of traction. The standard colour coat is finished with silica sand which is back-rolled into the top coat. Applicators can simply add more or less to get the amount of traction that makes sense for your job. The textured stone finish is made up of acrylic chips broadcasted into the surface. These are sanded before applying a clear coat. The amount of sanding dictates the coarseness of your surface so homeowners can get the right amount of grit for their needs. These highly customizable options can’t be offered by products like vinyl.

Can I use finish coats without the Base coat?

Yes, for applications in which there is no need for waterproofing (ie. basement flooring or garage floors, concrete porches) it is not necessary to apply the base coat. The top coat systems are durable enough to withstand foot and vehicle traffic, but the base coat provides the stability necessary for a 100% waterproof seal. For those applications in which waterproofing is not necessary, costs are significantly lower and the top-coat components will still retain their flexibility and UV stability. On rough or bumpy surfaces like worn-down concrete, the base coat is recommended to level out the surface and restore your concrete.

What sort of warranty comes with the Flexstone system?

Flexstone products warranty varies from 5-20 years depending on traffic / abuse / applications etc. Most Flexstone dealers will offer an extended warranty that covers any problems with workmanship, but regardless, we have your back and are proud to stand by our amazing coatings.

Where do you offer your installation services?

Our primary market is the South-western Ontario region. We service Guelph, Brantford, Port Dover, St. Thomas, Paris, Cambridge, Kitchener, Waterloo, London, Woodstock, Simcoe, Delhi, Port Stanley, Turkey Point, Ingersoll, Haliburton, Minden and many areas in between.

When is your work season?

We are generally able to provide coating services between May and October, Weather depending. Generally our working season is when daytime temperatures are 10 degrees or above

Can I buy Flexstone product directly from you to install myself?

Yes, we can provide you with the products required to complete your job. Careful attention to the installation instructions and care should be used if you intend to try to do the work yourself.

Is Flexstone Epoxy based?

Flexstone products are Urethane based which provides excellent durability to withstand the harsh conditions of Canadian weather. With Temperature variations between seasons of over 60 Degrees Celsius Flexstone is your best option!

What are typical Flexstone problems?

Generally speaking with proper care and maintenance your surface will not present with any issues. The only time we generally hear from customers is when they change something or a step settles or gets repaired. Sometimes customers want a new fresh color so they have us come out and update the finish for them. The Porch Doctor stands behind our installations and do everything reasonable to make sure our customers are happy!

Can I use Salt on your coatings?

Yes! Flexstone Coatings are chemical resistant and highly durable. We do however suggest you make environmentally conscious decisions.

Can I use a Shovel or snowblower on your coatings?

Yes, if you use care to avoid any sharp abrasion or impact could damage the surface.

Will my surface be completely flat and seamless?

Your surface will be completely seamless and waterproof. You may however have some minor visible deviations. Ask us about this for more details.

How much does Flexstone cost?

Invest in quality and longevity with Flexstone Premium Coatings, a superior product designed to stand the test of time. Our prices are not only competitive but also reflective of the exceptional value you'll receive. The cost of Flexstone varies, ranging from $15 to $30 per square foot, taking into account factors such as the application type, location, and the condition of your existing surface.

I have heard people say Flexstone is a scam, is this true?

Flexstone Coatings are a commercial product that requires installers to be certified within Ontario. With this we are skilled at applying the products in the best possible way. Many big box brand coatings will look great and last around 2-5 years depending on application. Our coatings easily last 20 Years while looking great!

Is Flexstone a Deck coating?

Yes! Flexstone can be installed on decks, roofs, concrete, almost anywhere thanks to build code approvals! This would create a waterproof space beneath.